We value our clients time as a priority and want to make sure everyone has the best access to our services and stylists. We require at least 24 hours notice in advance to cancel or change your appointment and avoid fees.
24 hours notice to cancel or move your appointment or the first charge is $25. If it should happen more than once, we reserve the right to charge you 50% of your service to compensate the stylist.
This does not apply to services that take over 2 hours. For example: Brazilian Blowout and Eyelash Extension require a 50% deposit that is non refundable if you cancel in less than 24 hours.
All no shows are non refundable 50% of the reserved service amount.
We reserve the right to ask our clients to provide a credit card to book for future appointments once they have no showed or cancelled their appointment without proper notice.
All sales are final.
Services: Should there be any questions or problems with your hair we need to know within 1 week of your appointment and we will get you in as soon as we can to address the situation.
Products (Non Refundable): We can exchange a product for in store credit up to one week of purchase – this excludes skin care products.
We do not exchange gift cards.